VERISSE – Privacy Policy

This Privacy Policy applies to all digital platforms owned, operated, and marketed by VERISSE, a brand owned by VERISSE FASHION AND APPAREL PVT LTD

At VERISSE, we deeply value the trust you place in us and are committed to safeguarding the privacy and security of your personal information. As part of our commitment to delivering exceptional customer service, we aim to build and maintain a transparent relationship with you by explaining clearly how we collect, use, store, and protect your personal data.

By accessing or using the VERISSE website, you agree to the terms of this Privacy Policy, including the collection and use of your information as described herein.

Scope of this Policy

This policy outlines:

  • What personal information we collect and why

  • How we use and protect your personal information

  • With whom we may share your data and under what circumstances

  • Your choices and rights regarding your personal information

Consent

By using our website and/or providing your information, you consent to the collection, use, processing, and disclosure of the information you provide in accordance with this policy. If you provide us with personal information of any third party (e.g., while sending a gift), you confirm that you have the necessary authority to do so and to allow us to process that data under this policy.

Information We Collect

While browsing our website, you may do so anonymously. However, when you engage in certain activities—such as placing an order, subscribing to updates, or contacting customer service—you may be asked to voluntarily provide identifiable information including but not limited to:

  • Full Name

  • Contact Information (Email ID, Phone Number, Address)

  • Device Information (IP address, Browser Type, Device ID)

  • Demographic Details (Age, Gender, DOB)

  • Payment Details (Credit/Debit Card, UPI ID, Bank Account Info)

  • Shopping and Return History

  • Geolocation (only if explicitly permitted)

  • Preferences and Behavioural Patterns (from browsing or purchase activity)

We only collect the minimum information necessary to fulfill your request and enhance your experience.

Purpose of Data Collection

We collect personal data to:

  • Process and fulfill your orders and transactions

  • Communicate order-related information or support

  • Improve our products, services, and user experience

  • Detect and prevent fraud or misuse

  • Send promotional offers, updates, and newsletters (with opt-out provision)

  • Comply with legal and regulatory obligations

How We Use Your Data

Your data is used to:

  • Facilitate a smooth, personalized shopping experience

  • Enhance platform functionality and resolve technical issues

  • Analyze performance and improve offerings

  • Respond to feedback or inquiries

  • Notify you about offers, new arrivals, and campaigns—only if you opt-in

Cookies and Trackers

Cookies are used on our website to optimize your browsing experience. These include:

  • Session cookies for login and cart functions

  • Performance cookies to analyze site traffic

  • Preference cookies to save user settings

You may disable cookies through your browser settings, although certain site features may become inaccessible as a result.

Data Security

VERISSE uses robust industry-standard security measures to protect your data, including:

  • Secure Socket Layer (SSL) encryption

  • Firewalled and access-controlled databases

  • Multi-layered internal controls

  • Regular vulnerability scanning and patching

  • Contracts with third-party vendors to maintain equal levels of data protection

While we strive to use commercially acceptable means to protect your personal data, no method is 100% secure. We continuously update our security protocols to meet evolving threats.

Data Retention

We retain your data only for as long as:

  • Required to fulfill the purpose for which it was collected

  • Required by applicable laws and regulations

  • You have provided consent for extended retention

When data is no longer necessary, we securely dispose of it in compliance with regulatory standards.

Sharing of Personal Information

We do not sell or rent your personal information to third parties.

Your information may be shared only in the following cases:

  • With trusted partners who help operate our business (e.g., logistics, payment gateways), under strict confidentiality agreements

  • To comply with legal obligations or respond to law enforcement requests

  • To prevent fraud, enforce our terms, or protect our users’ rights

We do not share your information with third parties for their own marketing or advertising purposes without your explicit consent.

Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you

  • Correct any inaccuracies

  • Withdraw consent (where processing is based on consent)

  • Opt-out of marketing communications at any time

To unsubscribe or update preferences, contact us at support@verissefashion.com.

Policy Updates

VERISSE reserves the right to revise this Privacy Policy at its sole discretion, as required by changes in law or business operations. All updates will be posted on our website with an updated effective date.

We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Information

For any privacy-related concerns or queries, please reach out to:

📧 Email: support@verissefashion.com
📞 Customer Support: +91-8037835953
🕒 Support Hours: Monday to Saturday, 10 AM – 6 PM

VERISSE is committed to ensuring your shopping experience is safe, transparent, and secure.